Introducing Heather &
LUMA Health Consulting...

Introducing Heather & LUMA Health Consulting...Introducing Heather & LUMA Health Consulting...Introducing Heather & LUMA Health Consulting...

Introducing Heather &
LUMA Health Consulting...

Introducing Heather & LUMA Health Consulting...Introducing Heather & LUMA Health Consulting...Introducing Heather & LUMA Health Consulting...
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    • Home
    • Key Strengths
    • Past Experience
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    • Contact Me
  • Home
  • Key Strengths
  • Past Experience
  • FAQ
  • Contact Me

Ready for patient experiences and corporate results that delight?

Ready for patient experiences and corporate results that delight?Ready for patient experiences and corporate results that delight?Ready for patient experiences and corporate results that delight?

Me too! Are we a professional fit?

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Am I a fit for your organization's purpose?

Nature and Nurture

My parents are two of my biggest inspirations. Mom was a registered nurse and Dad was a marketing professor... so, being a born and bred diplomat, I found my professional happy place as a patient- and customer-obsessed marketing strategist in the Pharmaceutical industry where I could use my inherited traits of compassion and desire for value creation to profoundly transform patient lives. Whether by nature or nurtured, I think these 2 traits are my secret sauce to successfully supporting patients while never having missed a revenue target.


I founded LUMA Health Consulting mainly to intelligently empower patients to better manage their conditions and improve health outcomes. 


LUMA is an acronym for Listen, Understand, Motivate, Activate which are key elements of what healthcare needs to improve for, and with, patients. When we are both confident and educated as patients, we do better and consequently, so does the healthcare system and society at large. When you put LUMA into action, benefits abound. So who wouldn't love to be part of a process where everyone wins?

My "Why" - or What Drives Me

At LUMA, a medication is just a treatment with unrealized potential...that is, until we can tell a compelling story that reflects compassion for our patients, caregivers and healthcare professionals and infuse it into the process of value creation. Great outcomes for patients and companies result when an insight-fuelled brand offering clearly demonstrates what our stakeholders cherish and our desire to address patient needs. 


Evolving patient treatment journeys and pharmaceutical assets into transformative experiences and medications is the sweet spot where I live and breathe each work day. I am fuelled by:

  • patient and stakeholder inclusivity
  • helping transform patients into engaged health consumers
  • igniting team enthusiasm on shared goals, 
  • creating safe spaces to learn and grow
  • uncovering actionable insights for effective  and strategically sound executions 

Others' perspectives on working with me

Copyright © 2025 Introducing Heather... - All Rights Reserved.

Lightbulb images by jannoon028, Individualization image by gpointstudio, Experience image by Freepik on Freepik


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